We use a web and app development company in this ICT R&D claim example.
The development of an e-commerce voucher processing system for retail outlets that would replace the ad-hoc paper-based models.
Advance in Science or Technology
To create an e-commerce voucher system the company had to:
- Provide a voucher database to store all transaction information
- Develop a plugin for retailers’ websites
- Sync online, retail and telephone sales
- Integrate with retailers’ current payment platforms
In development the company had to tackle the following uncertainties:
- How to create a system that would work on EPOS, online systems and telephone sales
- How to ensure fast in-store transactions
- How to handle partial redemptions
- How to process vouchers already in circulation
Total Business Benefit
They recovered 103.8% of their Corporation Tax rate.